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Blackstone Clydesdales FAQs

Important Booking Information:

On redeeming your gift voucher or time purchased you are required to sign a waiver declaring that you understand the instructions given to you by your guide, you feel that you have the capability to interact, ride, drive the Clydesdale Horse or operate the diggers. In the case of a child [under 16] a parent or guardian is required to sign the waiver.

Important! Please understand…

If we discover that your riding ability has been greatly exaggerated and we feel you could be putting yourself or the rest of the ride at risk due to your lack of control, after due consideration and discussion we may feel it necessary to remove you from the ride. If this is the case we will not refund any monies.

All experience available to book March to December. 

Clydesdale riding and driving is subject to permitting weather and farm logistics

We do not offer an experience to walk-ins on the day, our staffing level is for confirmed bookings. 

Booking your date and time in advance is essential.

Farm and Office closed Monday and Tuesday

Closed January and Febuary

Book through our website live online calendar.     A facility/booking fee will be charged when using the live calendar. 

Unfortunately you cannot currently book Forster, Adoption, Vouchers or Accommodation through the live calendar system. 

Or 

Give us a call 07785 522735 or drop us an email [email protected]   where we can check out your preferred dates and get you provisionally booked in

All experiences have to be paid in advance to secure the booked date and time.

Payment is non refundable. 

All booking are confirmed by email only. If provisional booking has not been confirmed by email, it is NOT a confirmed booking 

Yes.

Payment is non refundable. 

All booking are confirmed by email only. If provisional booking has not been confirmed by email, it is NOT a confirmed booking 

See current prices 

All experiences are fully paid in advance and NON refundable 

When provisionally booking by email or telephone your booking is not secured until payment has been received. 

When booking though our website real time availability calendar confirmation of booking is instant. 

All bookings confirmed by email only [email protected] 

Give us a call on 07785 522735 to provisionally book

Personal information forms must be returned before booked date.   You cannot take part on the day if the completed personal information has not been received in advance

If your start time is missed we cannot guarantee alternative availability.

We recommend being ready to rock at the location of your experience a minimum of 10 minutes before your start time.

No food or drinks facility on the Farm
 

No food to be consumed on the farm when working with or around animals. 

You can bring your own water/juice bottle which must be kept with you at all times and taken away with you. 

Although we try to be inclusive this is not aways possible. If you have any needs please get in touch to discuss before booking 

While strollers/buggies, push chairs and walking aids are welcome at the farm the ground is uneven and can be difficult to negotiate, please keep this in mind if you are using an aid.

The car parking area and the farm ground being uneven it is not suitable for anyone that has limited mobility.  

It is your responsibility to ensure that you are fit and able to take part in any of our experiences

One supporting spectating guest FOC with your Cuddle Time or DIG-a-Day Experience.

No spectating guests allowed with your Walking Farm Tour or Carriage Driving Experience 

More that one spectating guest joining you on your experience at the farm there is a small charge to cover the extra guide cost. 

We have an outside covered seated area for your guests to rest or we can direct your guests to a local cafe, restaurant, pub, town, village or Estate to take in the sights. 

Walking Farm Tour is available to book for your guests. Please ask at time of booking.

Guests are not allowed to walk around the farm un-escorted.

Please make us aware if you are bringing guests with you.

Yes

Maximum weight for experienced, accomplished rider, at all gates up to 17 stone or 238lb or 108kg, fully clothed. 

Novice and non rider up 15 stone or 210lb or 95kg fully clothed. 

Weight limits are fully clothed with riding accessories.

We always put the Clydesdales health and welfare first.

No

We do not offer riding lessons, we offer pleasure rides without official instruction. Our Clydesdale Horses are not to be mistaken to be nose to tail riding horses, we take them on lots of different routes, terrains and at varied speeds which keeps them happy

No

Your guide will accompany you, who will ride out or walk beside you with or without a lead rope attached to the Clydesdale.

Our Clydesdales do not mind if you have never ridden before.

Yes.

Safety hats are mandatory for all guests to ride and drive at Blackstone

You can hire a safety hat   or you can supply your own to current safety standards

Carriage Driving and Cuddle Time – safety hats are included within the cost of the Experience

All our hats meet current safety standards

Riding Hat (to current safety standards). If you forget your hat we have a range of sizes available to hire.

Comfortable outdoor clothing suitable for the time of year always with long trousers

Riding and Cuddle Time –  a riding boot or boots with a very low heel, suitable for the english style stirrups, waterproofs and gloves if necessary.  We do not stock footwear or gloves at the farm.  If you do not have suitable footwear you cannot participate in riding.  

Our farm biosecurity requires everyone to dip there feet in a container of disinfectant.

Comfortable outdoor clothing suitable for the time of year, long trousers, boots or fully enclosed outdoor footwear, waterproofs and gloves if necessary.

Our farm biosecurity requires everyone to dip there feet in a container of disinfectant.

We do not stock footwear or gloves at the farm. The Farm and dig site can be mucky!!

Yes.

As long as your child can sit unaided and the safety hat fits correctly. 

9 years of age and upwards can participate with their guide without a supportive parent/guardian present. 

Under 9 years old, a supportive parent/guardian must be present throughout the experience

All participants should be in reasonable health and agile enough to lift and carry.

Ride – participants must be able to sit unaided in the saddle, take instruction and the riding safety hat must fit. 

Carriage Drive – participants must be reasonable fit to negotiate the carriage steps and farms uneven ground, the safety hat must fit. 

Cuddle Time – participants  must be reasonable fit to negotiate the farms uneven ground, to sit unaided in the saddle, take instruction and the riding safety hat must fit. 

Walking Farm Tour – participants must be reasonable fit to negotiate the farms uneven ground.

DIG-a-Day – participants must be reasonable fit to negotiate the digger steps and farm uneven ground.

Blackstone Farm – park in the car park area on your left hand side at bottom of farm road-end/drive. It is a short walk to the farmhouse where reception is on your left hand side in the corner of the farmhouse building. 

Off Farm locations you will be emailed a Google map meeting point. 

Activities will be cancelled due to extreme weather conditions or to run the experience safely.

Thunder, lightning, gales are the most likely cause to stop the experiences running safely, in which case we will notify you or please contact us as late as possible before setting off to check that the event will be able to run.

No

Unfortunately, we can’t let your four-legged friends visit the farm. 

Medical conditions see personal information form, please be honest! Once on the experience if the you feel unwell, become cold, wet or both please tell us, we have emergency clothing and procedures to ensure situations do not deteriorate. If you take a tumble and it really hurts please tell us, don’t be brave!….. All accidents must be reported!

All participants are responsible for taking out all necessary personal insurances including health and riding insurance; This gives you necessary cover in the unfortunate event of any mishap.

We have to take great care on roads and be seen with high visibility tabards in place whether walking on foot, riding or driving along them. Rider and walkers safety is paramount!

On wide roads we ride in single file with great consideration for other users. On narrow roads we ride two abreast in good sound order i.e. organised not strung out, this is to ensure other users do not attempt to creep past where it is not safe to do so. Once we come to a safe passing place we let the road clear and then commence the journey. Do not let drivers bully you into passing in an unsafe place they can wait a few seconds to ensure a safe pass. Safety is paramount, rushing inconsiderate car drivers cause accidents, be firm. Equally where car drivers stop to let us pass please thank them.

You are responsible for completing your personal information form accurately and truthfully, under no circumstances to exaggerate riding ability or fitness levels. We reserve the right to confidentially check all riding guests weight and NO one can participate without the T&C’s being accepted.

The rider understands that anyone riding or coming near a horse can suffer bodily or other injuries. Horses are unpredictable by nature. When frightened by real or perceived danger or when under stress, they can jump forward or sideways, run, buck, bite, kick or rear without warning. Risk of injury is inherent in this activity. The rider agrees to assume the risk of injury or death caused by horseback riding, and any other consequential losses resulting from such an incident.

We will not take anyone riding without wearing an approved riding hat, footwear and clothing; equally we will not take any rider under 16 years of age unless accompanied or has the permission by a responsible adult, parent or guardian.

Due to several reasons, not least safety and the fact that Blackstone is A WORKING FARM, we have found it necessary to introduce rules regarding the presence of children on the Farm.

Children 9 years and under are NOT ACCEPTED on an experience without a supportive parent or guardian present throughout the experience

All Children 9 years and over on the experience without a parent or guardian present MUST be signed in and out of the farm by the parent or guardian, and are ONLY accepted on the Farm, when the child is fully aware of the dangers of being in close proximity to all farm animals and the parent or guardian has read and signed the T&C’s and wavier.

Children on the experience are NOT permitted to bring spectating child friends with them.

The above rules apply to ALL youngsters on the Farm. Parents will be contacted to come and remove immediately any children found to be on the Farm contrary to the above rules.

No

All participants are accompanied by an experienced guide who will ride out or walk with you.

No – we determine who is riding what Clydesdale by the personal information you supply.  Once assessed in the saddle we may be able to leave you on the same Clydesdale for the duration of the ride, we may not.  This is at Blackstone’s judgement and discretion.

We are happy to offer help and advice on any aspect of Clydesdale care. If you have any queries about any aspect of our tack, our horse’s or farm animals health or anything else on the farm, please ask!!!

Accommodation FAQs

You can prebook by email or telephone only.

All booking are confirmed by email with deposit. 

Check in is from 3.00pm.

Check out by 11.00am, unless a later checkout has been agreed.

Please do not arrive early as we have strict disinfecting procedures to follow.

On arrival one of the Blackstone team will greet you and assist with any help you may need.

Yes

Water, coffee, tea, milk and sugar will be available with your accommodation. Contents can vary 

No

If you would like a meal we can direct you to our local eateries. Extra cost.  

Yes

Beds are made up for arrival.

Bath towels, hand towels, leisure towels and bath mat. 

Welcome bathroom pack provided.

Selection of pillows. 

Farmhouse Suit only – Robes and disposable take home footwear. 

Farm House accommodation NO cooking or laundry facility.

Shephards Shack field style kitchen with fire pit and seating area. No laundry facility.

Blackstone Farm room only for the single traveler – double bed

Shepherds Hut – double bed in hut, sleeps two cosily

Blackstone Farmhouse Suite –  two double bedrooms, sleeps maximum of four

All offer a very different experience.

Warm outdoor clothes and appropriate footwear.

Farmhouse accommodation, NO cooking facilities, we can direct you to our local eateries.

Shepards Hut supplied with all appropriate cooking facilities within outdoor kitchen, we can direct you to our local supermarket to get stocked up or to our local eateries.

No.

Due to biosecurity and animal safety, dogs are not allowed on the working farm 

Blackstone Farm, Rigg Road, Cumnock, KA183JJ